Privacy Policy

Effective Date: December 12, 2025

At Teefangi, we value the trust you place in us when you bring our handcrafted bowls into your home. This Privacy Policy explains in clear language how we collect, use, and protect your personal information when you visit or make a purchase from teefangi.com. As a New York-based company shipping globally to the US, Europe, and Australia, we are committed to respecting your privacy rights under international laws (including GDPR and CCPA).

1. Information We Collect

We collect information to help us fulfill your orders and ensure smooth international delivery.

A. Information You Provide Directly

When you place an order or contact us, we collect:

• Contact Information: Name, email address, and phone number.

• Shipping Address: Physical street address (Required for delivery).

• Payment Information: We do not store full credit card numbers. All transactions are processed by secure third-party gateways (e.g., Stripe, PayPal, Shop Pay).

• Order Details: Specific items purchased and order history.

B. Information Collected Automatically

When you browse our site, we use cookies to collect:

• Device Data: IP address, browser type, time zone, and device type.

• Usage Data: Pages viewed, items added to cart, and time spent on the site.

2. How We Use Your Information

We use your personal data for the following business purposes:

• Order Fulfillment: To process payments and generate shipping labels.

• Customs & Duties (Important): Since Teefangi ships under DDP (Delivered Duty Paid) terms to many countries, we must use your order value and address to declare and pay import taxes on your behalf.

• Communication: To send order confirmations, tracking updates, and invoices.

• Customer Support: To resolve delivery issues or handle damage claims.

• Marketing: To send newsletters or special offers only if you have opted in.

• Fraud Prevention: To screen orders for potential risk.

3. Sharing Your Information

We do not sell your personal information. We only share data with trusted service providers essential to running our business:

• Shipping Carriers: We share your name, address, and phone number with carriers (UPS, FedEx, DHL) to deliver your package. Note: Phone numbers are mandatory for international shipping to ensure the carrier can contact you.

• Customs Authorities: For international orders, shipment data (contents and value) is provided to customs authorities to facilitate clearance and tax payment (DDP).

• Payment Processors: To securely process your USD transactions.

• Legal Compliance: We may disclose information if required by law.

4. International Data Transfers

Teefangi is headquartered in Port Washington, New York, USA.

• If you are visiting from the UK, EU, Canada, or Australia, please note that your information will be transferred to, stored, and processed in the United States.

• By using our site, you acknowledge that your data will be handled under US laws. However, we take appropriate measures to protect your data during these transfers, ensuring it is treated securely.

5. Your Rights (Global)

We respect your rights to your data, regardless of where you live.

United States (California – CCPA)

• Right to Know: You can request details about the personal information we collect.

• Right to Delete: You can ask us to delete your data (subject to tax retention requirements).

• Non-Discrimination: We will not treat you differently for exercising your privacy rights.

Europe (GDPR) & UK

• Access: You can request a copy of your personal data.

• Erasure: You have the “Right to be Forgotten.”

• Correction: You can ask us to fix inaccurate information.

• Objection: You can object to the processing of your data for marketing purposes.

Canada (PIPEDA)

• Access: You have a right to access the personal information we hold about you.

• Correction: You may request that we correct any inaccurate or incomplete information.

• Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.

Australia (Privacy Act 1988)

• Access & Correction: You have the right to request access to your personal information and request corrections if it is inaccurate, out of date, or incomplete.

• Complaints: If you believe we have breached the Australian Privacy Principles, you may contact us to lodge a complaint.

How to Submit a Request: Email [email protected]. We aim to respond to all legitimate requests within 30 days.

6. Cookies & Tracking

We use cookies to ensure our website functions properly.

• Essential Cookies: Keep your cart updated and ensure secure checkout.

• Analytics Cookies: Help us understand which products are popular.

• Your Choice: You can choose to disable cookies through your browser settings, though this may prevent you from using the checkout feature.

7. SMS Marketing

If you elect to receive marketing text messages from us (e.g., at checkout):

• We will use your phone number to send order updates (e.g., “Out for Delivery”) or promotional offers.

• Opt-Out: You can cancel the SMS service at any time by replying “STOP”.

8. Data Security

We implement industry-standard security measures:

• SSL Encryption: Protects your data during transmission.

• PCI Compliance: Our payment partners adhere to strict banking security standards.

• Restricted Access: Only authorized personnel can access order details for fulfillment.

While we work hard to protect your data, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be indicated by the “Effective Date” at the top of this page.

Contact Us

If you have questions about our privacy practices, please contact our team:

• Email: [email protected]

• Address: 34 Oldwood Rd Unit Rear, Port Washington, NY 11050, United States

• Support Hours: Monday–Friday, 9:00 AM – 5:00 PM GMT-8 PST